Need to renew your U.S. visa?

At iTravel Tours, we assist with B1/B2 tourist and business visa renewals, including review of your previous visa, preparation of Form DS-160, and guidance on appointments and required documents.

1. What is included in our service?

• Initial case assessment and review of your previous visa, expiration and annotations.
• Preparation and review of Form DS-160, subject to your approval.
• Creation or update of your official appointment account.
• Guidance on payment of the consular fee.
• Review of the assigned process and scheduling of the applicable appointment or two appointments.
• Instructions on documents, submission and passport return.
• Administrative assistance throughout the process.

2. Standard B1/B2 renewal — possible interview waiver

To be considered for an interview waiver, applicants must meet official eligibility requirements, including:

1. Being 18 or older when the previous visa was issued.
2. Having received the previous visa for its full validity.
3. Applying within 12 months after the previous visa expired.
4. Applying in the country of nationality or usual residence.
5. Having no unresolved or unwaived previous visa refusal, and no apparent ineligibility.

iTravel Tours service fee: USD 80 per applicant. The consular fee is separate.

Pay standard renewal service — USD 80

3. Previous visa issued before the applicant turned 18

If your son or daughter received their previous U.S. visa before turning 18, they do not meet the age requirement for a B1/B2 interview waiver, even if they are now adults or have traveled to the United States before.

The official appointment system asks whether the applicant was at least 18 when their prior visa was issued. Answering NO means they do not meet this waiver requirement and must follow the interview process.

Required appointments

1. Applicant Service Center (CAS): biometric registration and fingerprints, as applicable.
2. U.S. Embassy in Bogotá: in-person consular interview.

iTravel Tours service fee: USD 120 per applicant. Consular fees, travel and optional services are not included.

Pay two-appointment renewal service — USD 120

4. Special visa annotations — CLEARANCE RECEIVED

If your previous visa includes a special annotation such as “CLEARANCE RECEIVED”, inform us before making payment.

The appointment system asks about certain visa annotations and past circumstances. When declaring this condition causes the official system to assign an interview process, you must attend the assigned appointments:

1. CAS: biometrics, as applicable.
2. U.S. Embassy in Bogotá: in-person consular interview.

5. Service prices and consular fee

Consular application fee

USD 185 per applicant, paid separately through the official appointment system. The fee is nonrefundable under consular rules, including if the visa is refused.

6. How to get started

Step 1 — Pay the applicable service fee

Choose the appropriate service. Contact us first if your visa includes a special annotation.

Standard renewal — USD 80

Two appointments due to age at prior issuance — USD 120

Step 2 — Complete our intake form

Provide complete, accurate and verifiable information.

Open intake form

Step 3 — Send your documents

Send your payment confirmation and legible copies of your current passport and previous U.S. visa. Our work begins once payment and complete intake information have been confirmed.

7. Renewal process, step by step

1. Pay the service fee and complete our intake form.
2. Send proof of payment, current passport and previous U.S. visa.
3. We review issue and expiration dates, age at issuance and any annotations.
4. We request any missing information.
5. We prepare the DS-160 and send it to you for review and approval.
6. We create or update your official appointment account.
7. We guide you through payment of the USD 185 consular fee.
8. We check the required procedure and schedule the applicable appointment(s), subject to availability.
9. We send instructions for document submission or the interview.
10. After the consular decision, we guide you on passport return or collection.

8. Documents for an interview-waiver submission at the CAS

For a renewal assigned to document submission without an interview, prepare:

1. Recent 2 × 2-inch (5 × 5 cm) color photograph on a white background, meeting official photo requirements.
2. Valid current passport.
3. Previous passport containing the U.S. visa, if different from the current passport.
4. DS-160 confirmation page with barcode.

9. Supporting documents for a consular interview

Applicants who must attend an in-person interview may need additional supporting evidence based on personal, family, employment, financial and immigration circumstances.

During your personalized iTravel Tours consultation, we will tell you which supporting documents to prepare and have available for your interview day. You do not need to compile a generic bundle before receiving that guidance.

10. Optional services for clients outside Bogotá

Document submission — COP 80,000 per appointment

We may submit documents on your behalf only if the assigned procedure and service center rules allow third-party submission. Shipping documents to Bogotá is not included. This service does not replace required biometrics or a personal interview.

Passport collection — COP 80,000 per collection

When third-party pickup is permitted, we can arrange collection once the passport is available.

Each adult applicant must provide:

1. A notarized authorization letter naming the person designated by iTravel Tours to collect the passport.
2. A legible copy of their Colombian national ID (cédula).
3. Any additional documents required by the pickup location.

For minors, a birth certificate and parent or legal guardian documentation may be required.

Courier delivery to your home

After collection, we coordinate courier delivery to the address supplied by the client. Shipping from Bogotá is charged separately and is not included in the COP 80,000 collection fee.

Applicants living in Bogotá

When permitted, you may submit or collect your documents in person without paying our optional handling fees.

11. Information needed to prepare Form DS-160

• Current passport and previous U.S. visa, including any annotations.
• Personal, family and residential address information.
• Occupation, education, employment or business activity, and income.
• Travel history, purpose of travel, and U.S. lodging or contact details, as applicable.
• Information on family members in the United States and social media, as requested by the official form.
• Additional documentation for minors where applicable.

12. Important terms and conditions

• The U.S. Embassy decides whether an interview is required and whether a visa is issued or refused.
• Holding a previous visa does not guarantee approval or an interview waiver.
• iTravel Tours is a private agency and is not affiliated with U.S. consular authorities.
• Applicants must provide truthful information and approve the DS-160 before submission.
• Appointment dates and processing times are controlled by the official system and authorities.
• Our service fees exclude consular fees, photographs, courier charges, translations, notarizations and transportation.
• Service fees are nonrefundable once work begins, subject to the agreed service terms and applicable law.
• For special cases, we will confirm the procedure and any difference in service price before proceeding.